Computer Is Locked – How to Completely Remove Trojan.Ransom.Gen


Is your computer locked and unusable unexpectedly? Having tried several tools on its removal but making no progress? Are you in badly need of help to get rid of Trojan.Ransom.Gen? This post and Tee Support 24/7 online tech team will help you deal with it properly and safely.

Trojan.Ransom.Gen Description

Trojan.Ransom.Gen is detected as Trojan that locks the desktop and makes all programs on desktop inaccessible. Usually, the ransom takes over the desktop with a web page showing fake warnings from authorities even as part of Police group. Authors created such threats to make revenues by swindling victims to pay for the unlock code and the only available component is the keyboard and mouse. In a worse situation, all safe modes might be corrupted and you can do nothing with it. The ransom Trojan demands user to submit payment via Ukash or Paysafecard and claims to recover the computer with the code in the activation box. However, we observe that the supporting Trojan still remains and won’t go away until there goes the effective steps to completely remove Trojan.Ransom.Gen.

Trojan.Ransom.Gen Malicious Activities

  • Sneaks into the vulnerable system through security exploits.
  • Enables a start-up entry to get activated once Windows is warmed up.
  • Blocks Firewall, Task Manager, msconfig, Security Center.
  • Prevents antivirus program from running and updating.
  • Modifies, deletes or hides stored files.
  • Removes shortcuts on desktop or start menu.
  • Destroys start-up repair and system restore function.

Trojan.Ransom.Gen Removal Suggestion

As mentioned before, the ransom may block antivirus running in the wild. Besides, as an advanced pirated program armed with obscured program codes, Trojan.Ransom.Gen knows how to play games with security breaches not only to stop their processes, but also hide its own when necessary. To make things worse, the core parts are injected into legit system to escape the detection and deletion. Users are suggested to manually delete Trojan.Ransom.Gen in safe mode. Below is the referential steps on how:
Step 1 : Go to Task Manager with Alt+Ctrl+Delete and stop its process.

random.exe

Step 2: Search for and delete its related files in Local Disk C:

%AllUsersProfile%\{random}
%AllUsersProfile%\Application Data\.dll
%AllUsersProfile%\Application Data\.exe
%ProgramFiles%\random.exe

Step 3: Navigate to remove the registry entries associated as below in Registry Editor:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Run\random.exe"
HKEY_LOCAL_MACHINE\Software\Trojan.Ransom.Gen                  
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
HKEY_CURRENT_USER\AppEvents\Schemes\Apps\Explorer\Navigating

Notes: If you are still confused with above procedures, please click here to contact a 24/7 online expert for more details.

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